DIY dog fence | wireless dog fence

About Us – Leaders in the DIY Dog Fence System

At Extreme Dog Fence®, we pride ourselves in offering the best pet containment systems on the market. However, it doesn’t stop there. Our knowledgeable staff is eager to help you out with any questions or concerns you may have about your electric dog fence or DIY dog fence.

We have over 20 years of professional dog fence installation experience. We know you have questions. Our team of experts can answer all of them for you. Perhaps you need to confirm that our Extreme Dog Fence® is the right choice for your dog. Also, you might need help in planning the perfect layout for your property.

We care about the health and safety of your pet. This is why we offer you extensive, experience-based information about electric and wireless dog fences.

Our Goal

At Extreme Dog Fence®, our goal is to make you completely satisfied with your purchase. We want your dogs to be happy with the new-found freedom that an electric dog fence provides. Feel free to call us with any questions you may have when installing your dog fence. We can offer you advice on laying your dog fence wire, programming your transmitter, or training your dog. No matter what containment question you have, you can expect advice from knowledgeable professionals when you shop with Extreme Dog Fence®.

We would be happy to speak with you. You can reach us at 800-305-6116.

21 Replies to “About Us”

  1. My son ordered one of these and we would like to know how many collars can you use to connect to it.

    1. Thank you very kindly for your question. You can add as many collars as you would like to the eXtreme Dog Fence® packages. Our underground dog fence will support an unlimited number of dogs. Please feel free to contact us with any other questions you may have.

  2. If I need to unplug my transmitter does will it reset or will my settings/collars stay programmed?

    1. Thank you very much for your question.
      The transmitter and collar will retain the settings you program, unless you keep your transmitter unplugged and remove the collar battery for an extended period of time. A few days will be no problem. However, after a month, you’ll likely have to reprogram your settings. If you need professional guidance to reprogram any settings, we are here 6 days per week and more than happy to assist our valued customers. Cheers.

  3. Excellent customer service! Numerous phone calls were made to ask questions. All were returned within 10 minutes by a very friendly knowledgeable employee (Allison). Called back with a problem the following day (Johnny) patiently went through all the troubleshooting steps and said he would send out a new search protector. I asked if he could send out a new collar as well, as I had over tightened the contact and broke it off. Completely my fault! He agreed to include a new collar FREE of
    charge. Thank you for your amazing customer service staff!

  4. Getting ready to purchase a 1,000 ft pro grade system from you all and just have to say that the few times I’ve called for product info or tech questions, your staff have been excellent! Informative, polite, friendly and a joy to talk to. Looking forward to my purchase and installation in a couple weeks. Keep up the good work!

  5. I am so impressed with your customer service. Our dog is a genius and chewed up the entire ac adapter and the box it came in rendering the fence useless. You kindly provided me with an extra you had on hand. No charge. I am so appreciative and cannot wait to plug it in and keep Kate in her own yard! Thank you very much.

  6. Is the wire that goes between the controller and boundary wire shielded? In other words can the dogs cross it without it triggering their collar? I assume the controller doesn’t have to be mounted inline with the boundary wire and can be installed in the garage or house.

    1. Hello Don, and thank you for your question.

      Although not every layout requires it, I am assuming that you are referencing ‘twisted wire’.
      Twisted wire is not shielded. There is no need. The twists that are in that wire yield it as neutral. This means that the twisted wire will carry your radio signal from the transmitter out to your boundary wire, but will not trigger any warning beep or correction. Your dog can safely walk over this neutral line.

      When doing a backyard and front yard containment area (both), and your home sits somewhere inside this area, twisted wire would be recommended for this solution. However, if you are doing backyard only or front yard only, you would likely not need to use twisted wire. It’s not needed in the 3 recommended wire layouts for this solution.

  7. I just wanted to THANK YOU for this awesome product. It is nice to have peace of mind when I let my fur babies outside. Thank you ? Also love the fact you are right down the road from us. The customer service is the best.

  8. I purchased an extreme fencing 2nd generation from amazon.
    I got the system up and running. Very pleased with your system. However, the collar light is flashing red which signifies a new battery. The battery is 3 weeks old. What do I have to do to save battery life? Do I need to turn off entire system when not in use? Will this save the battery? Please respond ASAP.
    Thank you.

    1. Hello Jeff, Thanks for reaching out to us. When you first get your fence, your dog is testing its limits, and you as the owner are also testing the functionality of the system. For this reason, you can expect the first battery to drain pretty quickly. Turning off the system will not save battery life. The battery is only activated when you or the dog approach the wire, and the collar beeps/corrects. After the initial battery change, you can expect each battery to last you 3-4 months. With that being said, we know it must feel frustrating to already have a dead battery. Please call us so that we can send you a replacement battery free of charge. Hope to hear from you soon.
      Thank you! Pam

  9. I am about to purchase the containment fence with training remote and two training collars. My sister’s dogs come over often. Can we purchase just containment collars.

    1. Yes, if you need additional collars, we can most certainly oblige. Please give us a call at 800-305-6116 and we can make arrangements for you and discuss pricing. Thank you very much and have a wonderful day.

  10. This has been a great purchase. It takes some time and effort to install but it is worth it. Our dogs have done great staying within the boundaries and know exactly where they have to stay. Customer service (Savannah) has been awesome. They are so friendly and helpful. Could not be more happy with this system.

  11. Customer service is amazing! I challenge anyone to find another dog fence company that does what they do with as much care for your pet as they do! Savannah was the customer rep I talked to. Give that woman a raise for doinv such a great job!!! Well done!!

  12. We have the Invisible Fence. We need to order batteries for the collar. I do I know if your batteries will work with the Invisible Fence collar?

    1. Hello Jackie, thanks for your inquiry. Yes, our Invisible fence® compatible batteries are designed to work in all Invisible Fence® brand collars. Feel free to give us a ring at 800-305-6116 if you need further clarification.

    1. Hello Pat. Thank you for your question.

      We do not have any collars that would work with the Pet Safe systems.

  13. I emailed Extreme and got CSR Jayne. She was awesome! Not only knowledgeable and answered my questions but she got back with me right away. Love the system and love your customer service too! Jayne is amazing. Thank you all!

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