About us

About Us

At Extreme Dog Fence®, we pride ourselves in offering the best pet containment systems on the market. But it doesn’t stop there. Our knowledgeable staff is eager to help you out with any questions or concerns you may have about your electric dog fence.We have over 20 years of professional dog fence installation experience. We know you have questions. Our team of experts can answer all of them for you. Perhaps you need to confirm that our Extreme Dog Fence® is the right choice for your dog. Or, you might need help in planning the perfect layout for your property.We care about the health and safety of your pet. This is why we offer you extensive, experience-based information about electric dog fences.

Our Goal

At Extreme Dog Fence®, our goal is to make you completely satisfied with your purchase. We want your dogs to be happy with the new-found freedom that an electric dog fence provides. Feel free to call us with any questions you may have when installing your dog fence. We can offer you advice on laying your dog fence wire, programming your transmitter, or training your dog. No matter what containment question you have, you can expect advice from knowledgeable professionals when you shop with Extreme Dog Fence®.We would be happy to speak with you, 7 days a week. You can reach us at 800-396-5517, Monday thru Friday 8:30 AM-5:00 PM EST, Saturday and Sunday 9:00 AM-5:00 PM.

7 Replies to “About Us”

  1. My son ordered one of these and we would like to know how many collars can you use to connect to it.

    1. Thank you very kindly for your question. You can add as many collars as you would like to the eXtreme Dog Fence® packages. Our underground dog fence will support an unlimited number of dogs. Please feel free to contact us with any other questions you may have.

    1. Thank you very much for your question.
      The transmitter and collar will retain the settings you program, unless you keep your transmitter unplugged and remove the collar battery for an extended period of time. A few days will be no problem. However, after a month, you’ll likely have to reprogram your settings. If you need professional guidance to reprogram any settings, we are here 7 days per week and more than happy to assist our valued customers. Cheers.

  2. Excellent customer service! Numerous phone calls were made to ask questions. All were returned within 10 minutes by a very friendly knowledgeable employee (Allison). Called back with a problem the following day (Johnny) patiently went through all the troubleshooting steps and said he would send out a new search protector. I asked if he could send out a new collar as well, as I had over tightened the contact and broke it off. Completely my fault! He agreed to include a new collar FREE of
    charge. Thank you for your amazing customer service staff!

  3. Getting ready to purchase a 1,000 ft pro grade system from you all and just have to say that the few times I’ve called for product info or tech questions, your staff have been excellent! Informative, polite, friendly and a joy to talk to. Looking forward to my purchase and installation in a couple weeks. Keep up the good work!

  4. I am so impressed with your customer service. Our dog is a genius and chewed up the entire ac adapter and the box it came in rendering the fence useless. You kindly provided me with an extra you had on hand. No charge. I am so appreciative and cannot wait to plug it in and keep Kate in her own yard! Thank you very much.

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